Policy
Privacy Policy
This Privacy Policy describes how Caxion (“Caxion,” “we,” “us,” or “our”) collects, uses, and shares information when you use the Caxion website, iOS application, and related services (collectively, the “Services”).
1. Who we are
Caxion provides an AI use case platform that helps individuals and organizations discover, build, govern, and measure AI agents. The Services are available through this website and the Caxion iOS app.
2. Information we collect
Account and profile information
When you create or manage an account, we may collect your name, email address, organization details, role, and authentication identifiers.
Usage and device information
We may collect information about how you use the Services, including feature interactions, approximate timestamps, app version, device type, operating system, and diagnostic data needed to maintain reliability and security.
Content you provide
You may submit business context, use-case details, prompts, configurations, connected-system metadata, evaluation inputs, and other content necessary to operate the platform. Do not submit information you are not authorized to share.
Connected services
If you connect third-party apps or system capabilities, we process the credentials, tokens, and scoped data required to provide that connection, subject to your permissions and the third party’s terms.
Website information
When you visit caxion.ai, our hosting providers may automatically receive standard log data such as IP address, browser type, and requested pages.
3. How we use information
We use information to:
- Provide, operate, and improve the Services
- Authenticate users and secure accounts
- Deliver requested features, agents, and integrations
- Support governance, auditability, and product reliability
- Communicate service updates and respond to requests
- Comply with legal obligations and enforce our terms
We do not sell personal information. We do not use customer content to train generalized public models unless you provide explicit, separate permission for a specific purpose.
4. How we share information
We may share information with:
- Service providers that host, secure, analyze, or support the Services under contractual confidentiality obligations
- Model and infrastructure providers required to process requests you initiate
- Professional advisors, or authorities, when required by law or to protect rights and safety
- A successor entity in connection with a merger, acquisition, or asset transfer, subject to appropriate protections
Organization administrators may have access to account, usage, and audit information associated with their workspace.
5. Data retention
We retain information for as long as needed to provide the Services, meet legal and audit requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and account status.
6. Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure. Please protect your credentials and report suspected unauthorized access promptly.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is consent-based. Contact us using the details below to make a request.
You can manage certain app permissions in iOS Settings. Disconnecting an integration stops future access through that connection but may not delete historical records required for audit or security.
8. Children’s privacy
The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them.
9. International transfers
Information may be processed in the United States or other countries where we or our providers operate. Where required, we use appropriate transfer mechanisms.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will revise the effective date above and, when appropriate, provide additional notice. Continued use of the Services after an update means you accept the revised policy.
11. Contact
For privacy questions or requests, contact privacy@caxion.ai.
Related: Terms & Conditions